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MEMBER PROFILE: Heather J. Laing CArb. CMed. |
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Heather J. Laing CArb. CMed.
Sanlaing Dispute Resolution Limited
Suite 510 - 700 West Pender Street
Vancouver
BRITISH COLUMBIA V6C 1G8
Tel: (604) 685-8329
Fax: (604) 685-9254
Email: hlaing@sanlaing.ca
www.sanlaing.ca |
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Heather J. Laing CArb. CMed. has experience in settling the following civil matters: |
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 Aviation & Air |
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Banking & Finance |
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Education |
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Employment |
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Energy Sector |
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Entertainment Industry |
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First Nations |
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Forestry |
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Human Rights/Discrimination |
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Labour Relations |
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Non-Profit Organizations |
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Professional Liability |
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Workers Compensation |
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Biographical Notes:
Experienced in a wide variety of dispute resolution and conflict management processes. Engaged as an arbitrator (chair of panels and sole arbitrator), expedited arbitrator, mediator, facilitator, troubleshooter, investigator, fact-finder, ombudsman and advisor on conflict resolution.
Appointed as an Arbitrator, in both the private and public sector, in British Columbia, Alberta, and Ontario, under both provincial and federal jurisdictions. Named as an arbitrator and an expedited arbitrator in numerous collective agreements in British Columbia.
Mediator of numerous labour relations, workplace, wrongful dismissal, harassment, commercial, and personal injury disputes.
Organizational Ombudsperson, functioning as an independent, impartial source of assistance to resolve both employee and organizational problems. This is a confidential informal process that involves listening, analyzing, investigating, counselling, mediating, and making recommendations. Corporate Ombudsperson for B.C. Hydro (1996 – 2002) with respect to their professional and non-unionized employees.
Troubleshooter in the health care industry for conflicts involving health care workers, nurses, and paramedical professionals. Functioning as a problem solver, investigating the conflict, defining the issues, mediating resolutions, and making written recommendations to resolve the problem.
Facilitator, conducting conflict audits which involve diagnosing, assessing, evaluating, and designing appropriate action steps, both short term and long term, in conjunction with the parties, and agreeing upon an implementation program and monitoring system.
Education:
LL.B from Queen’s University. Called to the Bar in British Columbia and Ontario.
Languages
English
Memberships & Affiliations :
Past President of the Arbitrator's Association of British Columbia
Register of Arbitrators under the BC Labour Relations Code (CAAB)
British Columbia International Commercial Arbitration Centre: panel member
ADR Institute of Canada: Chartered Arbitrator and Chartered Mediator
British Columbia Arbitration & Mediation Institute: Mediator and Arbitrator
International Ombudsman Association
Human Resource Management Association; Certified Human Resource Practitioner
British Columbia Industrial Relations Association
Law Societies of British Columbia and Ontario
Canadian Bar Association: Alternate Dispute Resolution, Labour Law and Human Rights Subsections
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RATES & PAYMENT INFORMATION |
Rates: Please call for details - (604) 685-8329
Cancellation Policy: Please call for details - (604) 685-8329
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AVAILABILITY & BOOKING INFORMATION |
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Calendar Last Updated: 15 May 12
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Click your preferred date to send our office a Date Request form.
All such requests will go immediately to
Heather Laing's scheduling staff
(Sandra Kahle, sandra@sanlaing.ca)
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